Refund and Returns Policy

At Ayeshavarisha, we prioritize your satisfaction and aim to provide you with high-quality products and exceptional customer service. We understand that sometimes a return or refund may be necessary. Please review our policy below:

1. Returns

We accept returns within 7 days of delivery. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To initiate a return, please contact our customer service team at aishvariltd@gmail.com or +447307243877. Our team will provide you with further instructions on returning the item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 1 week’s days.

Please note that shipping costs are non-refundable. You will be responsible for paying for your shipping costs for returning your item.

2. Refunds

We offer refunds for items that are defective or damaged upon arrival. If you receive a defective or damaged item, please contact us immediately ataishvariltd@gmail.com to request a refund.

To be eligible for a refund, please provide photographic evidence of the defect or damage along with your request. Once we review your request and approve your refund, we will initiate the refund process.

Refunds will be processed within 1 week’s days of approval and will be credited back to your original method of payment.

3. Exchanges

We only replace items if they are defective or damaged. If you need to exchange a defective or damaged item for the same item, please contact us at aishvariltd@gmail.com to request an exchange.

4. Non-returnable items

Certain items are not eligible for return or refund, including:

  • Gift cards
  • Downloadable software products
  • Personalized or custom-made items

5. Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at aishvariltd@gmail.com or +447307243877 for assistance.

6. Contact Us

If you have any questions about our Refund and Return Policy, please contact us at aishvariltd@gmail.com. Our customer service team is available to assist you and address any concerns you may have.

Note: This Refund and Return Policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.